About The Role  

We are currently recruiting for a Search Production Administrator (In House) to work for a growing technology business within the property sector. 

The primary duties of a Search Production Administrator will be to complete daily orders and upload results, handle queries efficiently and ensure a high standard of customer service is being delivered. You will research specific property related records that are maintained and managed by Local Authorities. This information is then reported back using a web-based questionnaire.  

You will need to ensure good lines of communication with your team leader and other colleagues and offer assistance to others when possible.  

You’ll be Involved In:  

Process new orders, following correct council procedures (this may be online, via email, as efficiently as possible and in-keeping with KPIs).  

Upload search results in a timely and accurate manner.  

Use a variety of systems to assist with locating properties and new developments.  

Research and compile personal local authority searches (in house searches) accurately and within a strict timeframe.  

Manage and support complex client requirements and follow the necessary processes to meet their needs.  

Ensure effective cross-functional communication by promptly notifying relevant parties of turnaround times and any potential delays.  

Handle queries and complaints swiftly and competently, ensuring timely resolution while keeping all involved parties informed.  

Liaise with suppliers and your team to ensure that search orders are completed within the customers’ deadline.  

Establish, develop, and maintain a good rapport with clients, your team, our search agents, and our suppliers.  

Develop comprehensive understanding of the company and its products and active participation in relevant training sessions.  

Maintain correct council procedures and links and update the team of any changes.  

To be successful in this role, you will need to have:   

Enthusiastic, engaging and team focused individual.   

Reliable, dedicated, and consistent.   

Commitment to upholding high standards of professionalism, integrity, and confidentiality.  

Capable of meeting strict deadlines, prioritisation skills.   

Excellent attention to detail and analytical skills, with the ability to review and interpret complex search results accurately.  

Helpful and positive attitude.   

Effective communication and interpersonal skills, with the ability to build and maintain positive relationships with internal and external stakeholders.  

Approachable, confident, and professional. `  

Organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.  

The Search Production Administrator (In House) will have to touch a target of 15 reports a day when in role. 

Benefits:   

Discretionary Company bonus scheme (up to 10%) 

25 days holiday a year in addition to the statutory bank holidays. (Plus, additional   

holiday for length of service after 5, 10, 15 years etc).  

Pension , is subject to auto-enrolment, upon day one of joining  

the organisation. Employer to make a monthly contribution of 5% (personal contributions 5%)  

Private Healthcare after 1 years’ service. Flexibility to add partners or dependents at an additional cost.  

Membership of the Group Life Policy (Death in Service) at 4 x basic salary.  

Next Steps:   

After receiving your up-to-date CV and being shortlisted, you will be contacted by one of our experienced recruitment team. Following your call with the recruitment team, should you be successful, you will be invited to attend an interview.